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PRODUCT UPDATE

Reports and flags: when a review or a track is not right 🚩

Artists can report a review that was low effort, AI-written, not a real listen or rude. Curators can flag a track instead of reviewing it. A person decides both.

  • Report a review
  • Credit back if upheld
  • Curators can flag
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The rules only mean something if there is a way to say one was broken. There is one for each side.

Reporting a review

Under any review in Your results on your dashboard there is a Report this review link. Pick a reason β€” low effort, reads as AI-written, clearly did not listen, rude or abusive, or something else β€” and add a note if you like. One report per review.

From that moment the curator's fee for that review is held. Nobody is paid out on a review under question. A person at KoalaQueue reads it and decides:

  • Upheld: your credits come back, the curator's fee is voided, and they can take a strike. At 3 strikes their payouts pause by themselves.
  • Dismissed: the review stands and the fee is released. Your dashboard tells you which it was.

A report is for a review that broke the rules, not for one you disagree with. A thoughtful pass is the thing you paid for.

Flagging a track

Curators get the same protection the other way. Instead of reviewing, a curator can flag a pitch: not the artist's own work, hate speech or harassment, tampered or broken audio, or not music at all. The clock stops and the pitch leaves their queue β€” nobody should have to sit through hate speech for 60 seconds to get it off their desk.

An admin then restores it to the curator with a fresh clock, takes it down, or takes it down and returns the credits. If one of your pitches is flagged, it shows as "Under review by KoalaQueue" until that is decided.

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THE RECAP

The recap: what KoalaQueue does, and how other pitching services work 🧭

Everything KoalaQueue does in one place, set beside how SubmitHub, Groover, Playlist Push, Musosoup and Daily Playlists describe their own models as of October 2026.

  • Same fee, add or pass
  • Credits back at 72h
  • 3 free pitches a week

Product updates Β· Β· 5 min read

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NEW FEATURE

Credit pitches: a written review in 72 hours, or your credits back 🎧

Pick curators, see the price before you send, and get at least 20 words from somebody who listened for 60 seconds β€” inside 72 hours, or the credits come back on their own.

  • 72h or credits back
  • 60s timed listen
  • 20+ word review

Product updates Β· Β· 2 min read

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NEW FEATURE

3 free pitches a week, no card needed 🎁

Every artist can send 3 free pitches a week to curators who take them. You get a quick yes or no, not a guaranteed review β€” here is the difference, and when credits are worth it.

  • 3 free every week
  • Quick yes or no
  • Opt-in curators

Product updates Β· Β· 2 min read

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